Data Protection & Privacy Policy

1. Who We Are

Inka Ayway (“we”, “our”, “us”) is a tour operator offering travel services and experiences in Peru. Our registered details and contact information are available on our website.

2. Legal Framework

We comply with Peruvian Law No. 29733 – Law on the Protection of Personal Data and its Regulations, which establish standards for processing and safeguarding personal information.

3. Personal Data We Collect

We may collect personal data from you through our website, booking forms, email, and other direct interactions. Personal data may include:

• Full name, contact information (email, phone number, address)

• Identification information (passport or national ID)

• Booking and travel preferences

• Payment details (when needed to complete bookings)

• Any other information you provide voluntarily

Sensitive information (e.g., health details for tour accommodation) may be collected only when necessary and with explicit consent.

4. How We Use Your Data

Your personal data is used for purposes that are necessary to provide you with travel and tour services, including:

• Confirming and managing your bookings

• Communicating essential travel details and updates

• Providing customer support and service delivery

• Sending information about our services and offers (with your consent)

• Complying with legal, tax, and regulatory requirements

​

We will only process your data when there is a legitimate basis, such as your consent, contractual necessity, or legal obligation.

5. Consent

By using our services or submitting your personal data, you consent to the collection and use of your information as described in this policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions.

6. Data Sharing

We may share your personal data with:

• Airlines, hotels, transport providers, or third parties essential to deliver your bookings

• Government authorities when required by law

• Service providers acting on our behalf (with appropriate privacy protections)

We do not sell or rent your personal information to third parties for marketing purposes without your consent.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request data deletion or limitation of processing

• Object to processing for direct marketing

• Request portability of your data

To exercise these rights, please contact us using the details below. We will respond in accordance with the law.

9. Cookies and Tracking

Our website may use cookies and similar tools to improve user experience, analyze usage patterns, and personalize content. You can manage or disable cookies through your browser settings.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we recommend reviewing their privacy policies.

11. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal retention requirements, and support our services.

12. Policy Updates

We may update this Privacy Policy to reflect changes in law, technology, or Inka Ayway’s practices. We will notify users of material changes on our website.

Contact

​​If you have any questions about this policy or wish to exercise your rights, you can contact us.