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Terms and Conditions

Inka Ayway Peru Travel

These Terms & Conditions govern all bookings and travel services provided by Inka Ayway Peru Travel (“Inka Ayway”, “we”, “us”, “our”). By booking a tour or using our website, you agree to these Terms & Conditions.

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1. Company Information

Inka Ayway Peru Travel operates as a tour operator and travel services provider in Peru, offering guided tours, trekking programs, cultural experiences, and custom itineraries.

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2. Booking Agreement

  • A booking is considered confirmed only after we receive the required deposit or full payment and issue written confirmation.

  • The person making the booking accepts these Terms & Conditions on behalf of all travelers in the group.

  • Travelers must provide accurate personal information (full name, passport details, date of birth, nationality) as required for permits and reservations.

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3. Prices & Inclusions

  • All prices are quoted in USD, unless otherwise stated.

  • Tour prices include only the services specifically listed in the itinerary.

  • Any services not explicitly mentioned are not included.

  • Prices may vary due to currency fluctuations, fuel surcharges, taxes, or supplier cost changes prior to confirmation.

Once a booking is confirmed, prices will not change except for government-imposed fees or taxes.

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4. Payments

  • Full payment is required to secure a booking.

  • The remaining balance must be paid 30–45 days before departure, unless otherwise specified.

  • Full payment is required for last-minute bookings or for services requiring advance purchase (Inca Trail permits, Machu Picchu tickets, trains, flights).

  • Payment processing or bank fees are the responsibility of the traveler.

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5. Cancellations & Refunds

All cancellations must be submitted in writing via email. Refunds and cancellation fees are governed by our Booking & Cancellation Policy, which forms an integral part of these Terms & Conditions.

Non-refundable services include (but are not limited to):

  • Inca Trail permits

  • Machu Picchu entrance tickets

  • Train and flight tickets

  • Special hotel bookings

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6. Changes & Modifications

  • Changes to confirmed bookings are subject to availability and supplier policies.

  • Name changes or date changes may incur additional fees.

  • No guarantees are made that modifications can be accommodated, especially within 30 days of departure.

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7. Traveler Responsibilities

Travelers are responsible for:

  • Holding a valid passport and required visas

  • Meeting physical fitness and health requirements for chosen tours

  • Complying with local laws, customs, and guide instructions

  • Arriving on time for all scheduled activities

Inka Ayway reserves the right to remove any traveler from a tour if their behavior compromises safety or the experience of others. No refunds will be issued in such cases.

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8. Health, Safety & Medical Conditions

  • Travelers must inform Inka Ayway of any medical conditions, allergies, or physical limitations prior to travel.

  • Some tours involve high altitude, physical exertion, and remote locations.

  • Inka Ayway is not responsible for illness, injury, or medical emergencies arising during the trip.

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9. Travel Insurance

Travel insurance is strongly recommended for all travelers and should include:

  • Trip cancellation and interruption

  • Medical expenses

  • Emergency evacuation

  • Personal liability

Inka Ayway is not responsible for costs that could have been covered by travel insurance.

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10. Assumption of Risk

Travel in Peru involves inherent risks, including but not limited to:

  • High altitude

  • Weather conditions

  • Terrain and transportation risks

By participating in a tour, travelers acknowledge and accept these risks and agree to travel at their own responsibility.

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11. Force Majeure

Inka Ayway shall not be liable for failure to perform obligations due to circumstances beyond our control, including:

  • Natural disasters

  • Political unrest

  • Strikes

  • Government restrictions

  • Pandemics or public health emergencies

In such cases, alternative arrangements or credits may be offered where possible, but refunds are not guaranteed.

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12. Liability Disclaimer

Inka Ayway acts as an intermediary between travelers and third-party service providers (hotels, airlines, transport companies). We are not responsible for:

  • Acts or omissions of third-party providers

  • Delays, cancellations, or changes made by suppliers

  • Loss, damage, or theft of personal belongings

Our liability is limited to the amount paid for the tour.

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13. Photography & Media

Inka Ayway may take photographs or videos during tours for promotional purposes. By participating, travelers grant permission for the use of such media unless a written objection is submitted prior to departure.

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14. Website Use & Intellectual Property

All content on inkaayway.com, including text, images, logos, and branding, is the property of Inka Ayway and may not be used or reproduced without written permission.

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15. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Peru. Any disputes shall be resolved under Peruvian jurisdiction.

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16. Acceptance of Terms

By booking a tour or using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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Inka Ayway is committed to responsible tourism, transparency, and high-quality travel experiences throughout Peru.

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